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Virtual Event – Unlock the Value of ITIL 4
February 17, 2022 @ 10:00 am - February 18, 2022 @ 10:40 am
Join NetCom Learning trainer along with Managed Learning Services leader NetCom Learning for a complimentary interactive meetup on “Unlock the Value of ITIL 4 with 5 Key Takeaways That Can be Used Today”
https://bit.ly/30e94uc
We welcome you to join our upcoming FREE webinar on the 5 key takeaways from the best practices of ITIL 4 that can be used by organizations to improve their service delivery management system without the need for complicated installations and with high levels of process maturity.
This LIVE discussion with a certified instructor will help your teams understand the automating service/solution delivery process.
Date: 02/17/2022
Time: 1:00 P.M. Eastern Standard Time/ 10:00 A.M. Pacific Standard Time
REGISTER HERE: https://bit.ly/30e94uc
Agenda
1.How to establish a mission-based prioritization model
2.How the service desk can quick start proactive problem management
3.How to use the classic availability report to support problem management
4.How to use lean value stream mapping to enable request management
5.How to begin capturing service metrics in workflow records
6.Q&A session with speaker
