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HVAC Dispatcher

Put Your Energy, Enthusiasm and Organizational Talents In High Gear

As the Olympic Peninsula’s foremost climate control and comfort company, a Quality HVAC Dispatcher is an integral part of our daily operations, keeping our customers at the heart of everything we do!  

We are looking for someone who will share in our quality commitment and work as a team player to achieve our goals of providing the community with the best possible customer service.

Your responsibilities will include but not necessarily be limited to:

  • Answering all incoming calls
  • Maintaining service techs’ weekly schedules
  •  Ordering all parts and materials for service calls
  •  Scheduling customers appointments including maintaining customers’
    yearly maintenance schedules
  •  Sending out reminder postcards and making reminder phone calls and text messages
  •  Processing warranty claims
  •  Processing payments

    Must have skills:
  • Excellent verbal, written and relational communication skills with the ability to appropriately interact with coworkers of all levels including service techs, installers, management and customers. 
  • Proficient in Outlook, Excel and Word
  •  QuickBooks experience
  •  Organizational Skills
  •   Multitasking
  •   Self-Starter while maintaining the willingness to adapt and take instructions

Job Type: Full-time pay:  $20.00 to $25.00 per hour

Benefits:  Paid time off after first year,  Sick Leave, Paid Holidays, Medical, Dental, Vision after 90 days, Simple IRA with Employer Match after one year, Sign on Bonus; amount will depend on experience.

On-the-job training will be provided and pay will depend on experience

Working as a team to achieve our command goal of providing every customer with the best customer service, we are also committed to providing an inclusive and diverse working environment for everyone! Quality Heating is proud to be an equal opportunity employer.

For immediate consideration, please submit a letter of qualifications along with salary history and available start dates to [email protected] .