Manager, Web Services, Seattle Children’s Hospital, Research and Foundation

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Who: Seattle Children’s Hospital, Research and Foundation

Where: Seattle

Job Title: Manager, Web Services

Department: 17590-Web Content Strategy

Successful candidate will…

Set priorities, provide team direction, assign projects in addition to other personnel management related duties.? Ensure team members know what is expected of them and that blocking issues are resolved quickly. Lead and enable team to find appropriate solutions per project/systems requirements. Assist in maintaining an atmosphere of innovation.

Lead collaborative work with team, IS, MarComm and organization to ensure content strategy best practices are applied to priority digital media content initiatives: Cross-platform strategies meet business and user needs, have appropriate and measurable KPIs, and evaluation of initiative success and cross-platform course adjustment, as necessary.?

Manage strategy development and implementation of content, information architecture, design user experience and web production for key MarComm objectives and priorities.

Operations Integrity: Responsible for the relationship with Information Services (IS). Work with key members of IS to establish direction and support for web infrastructure and architecture Ensure websites are available, fully functional and operationally sound within established Service and Operating Level Agreements (SLA).? Ensure web infrastructure performance is meeting standards. Responsible for supporting web updates for seattlechildrens.org within SLA and fostering collaborative relationship with web services, Marcomm, Hospital, Research Institute and Foundation.

Manage evaluation of overall health of content on seattlechildrens.org:ensure content ownership roles/responsibilities are clear, lead content owner governance (identify and remediate redundant, outdated and trivial content on seattlechildrens.org, develop content maintenance plans, and refine/archive content as appropriate

Resource Management: Lead the provision and forecasting of required web development resources to meet goals. This includes capacity planning, task management, resource management and other tools and processes as they relate to technical project management. Responsible for budget maintenance of web development projects. Manage relations with external vendors

Project Leadership: Lead and coordinate the implementation of technical web initiatives, web projects and web related operational support. Manage an overall schedule of web development projects and prioritize them appropriately.? Work with key stakeholders to communicate projects goals, risks, impacts, and status updates to project teams at all levels of the enterprise. Responsible for overall content strategy for seattlechildrens.org.

Why you’ll love working at Seattle Children’s:

We’re proud of the awards that recognize the quality of care we give our patients and families, and the supportive work environment we provide for our nurses and other health professionals.

We are Ranked Top 10 in the Country:? U.S. News & World Report ranked Seattle Children’s No. 5 in the country among the nation’s best children’s hospitals for 2015-16. We are honored to be selected for the 23rd consecutive year and are the only pediatric medical center in Washington to be ranked.? Best Place to Work:? Our positive work environment has been recognized by third parties, including Becker’s Hospital Review in its 2014 list of 150 Great Places to Work in Healthcare.

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