Digital Media Specialist, University of Puget Sound

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Who: University of Puget Sound
Position: Digital Media Specialist

What: This position provides efficient classroom and events support with a strong customer service commitment and user satisfaction as the ultimate goal. This position has two major areas of responsibility: 1) support students, faculty and staff in use of A/V equipment and in the creation of A/V presentations; 2) troubleshoot, maintain and repair audio/visual equipment in classrooms and other campus venues to support classrooms and events.

Responsibilities:

  • Provide technical expertise, consultation and support for users in the use of A/V equipment and software and in development of multimedia and A/V presentations.
  • Provides video and/or audio support and setup for special lectures, conferences, and other campus events (major and minor).
  • Arranges, schedules and provides direct video recording services for campus events and university related projects.
  • Provides direct support of media production such as audio and video encoding and editing, including training student staff in the support of these activities.
  • Provide direct user support by answering phones, responding to user requests sent via email, the web, or by visiting classrooms or other campus venues to assist users in-person when needed.
  • Assist the Digital Media Services Manager in the day to day affairs of the Tech Center, including media desk backup, assigning work to student workers as appropriate, maintenance, repair, delivery and circulation of A/V equipment.
  • Assist in the design and installation of A/V equipment for classrooms and event spaces
  • Provide input and feedback in order to improve service, including collaborating with other TS members to create documentation for TS staff and for users.
  • Perform related duties as assigned.

Qualifications:

  • Associate’s degree and four years of related experience. Related education may substitute for up to two years of experience. Bachelor’s degree preferred. Said experience in higher education IT strongly preferred.
  • Thorough knowledge of and experience in the use of audio and video recording equipment and Windows and Macintosh editing software to edit and produce a finished media presentation.
  • Thorough knowledge of and experience in installation, maintenance, repair and troubleshooting of analog and digital A/V equipment.
  • Effectively discern color differences in video presentations for editing purposes, and distinguish sounds in audio presentations for editing purposes.
  • Excellent communication skills and customer service orientation, with the ability to work as a flexible, collaborative, and supportive team member, while excelling in a fast-paced service environment.
  • Intellectual flexibility, technical curiosity and a sense of humor, including ability to learn independently.
  • Must be able to work evening and weekend hours as needed to support events.
  • Must be able to lift a minimum of 40 pounds from floor to waist, negotiate stairs while hauling equipment, stand on a ladder and work in cramped equipment/cable areas, tolerate long periods of walking, kneeling or stooping, and demonstrate visual acuity and hand/finger dexterity to work with hand tools to repair/replace small components.
  • Ability to respectfully work, communicate and provide leadership within a diverse campus community

Diversity Statement:

  • We acknowledge the richness of commonalities and differences we share as a university community; the intrinsic worth of all who work and study here; that education is enhanced by investigation of and reflection upon multiple perspectives.
  • We aspire to create respect for and appreciation of all persons as a key characteristic of our campus community; to increase the diversity of all parts of our University community through commitment to diversity in our recruitment and retention efforts; to foster a spirit of openness to active engagement among all members of our campus community.
  • We act to achieve an environment that welcomes and supports diversity; to ensure full educational opportunity for all who teach and learn here; to prepare effectively citizen-leaders for a pluralistic world.

Puget Sound is committed to an environment that welcomes and supports diversity. We seek diversity of identity, thought, perspective, and background in our students, faculty, and staff. To learn more please visit: http://www.pugetsound.edu/about/diversity-at-puget-sound/

Compensation and Benefits: Decisions about starting salaries are made based on the extent and relatedness of the candidate’s education and experience and on internal equity and market considerations.

This position is non-exempt from the provisions of the Fair Labor Standards Act.

Puget Sound offers a generous benefits package. For more information, visit: http://www.pugetsound.edu/about/offices–services/human-resources/overview-of-university-benefit/.

Application Deadline: Search and selection procedures will be closed when a sufficient number of qualified candidates have been identified. Interested individuals are encouraged to submit application materials no later than October 29, 2017 to ensure consideration.

Required Documents:

When prompted to upload required documents, please upload resume. All additional documents can be uploaded within the application before submission. Applications submitted without the required attachments will not be considered.

  • Resume
  • Letter of Interest

All offers of employment are contingent on successful completion of a background inquiry and if applicable for the position, drug screen, physical test and functional assessment.

The University of Puget Sound is an equal opportunity employer.

How to Apply
For complete job description and application instructions, visit: www.pugetsound.edu/employment

About Puget Sound
Puget Sound is a selective national liberal arts college in Tacoma, Washington, drawing 2,600 students from 48 states and 20 countries. Puget Sound graduates include Rhodes and Fulbright scholars, notables in the arts and culture, entrepreneurs and elected officials, and leaders in business and finance locally and throughout the world. A low student-faculty ratio provides Puget Sound students with personal attention from faculty who have a strong commitment to teaching and offer 1,200 courses each year in more than 40 traditional and interdisciplinary fields, including graduate programs in occupational and physical therapy and in education. Puget Sound is the only nationally ranked independent undergraduate liberal arts college in Western Washington, and one of just five independent colleges in the Pacific Northwest granted a charter by Phi Beta Kappa, the nation’s most prestigious academic honorary society. Visit “About Puget Sound” (http://www.pugetsound.edu/about) to learn more about the college.

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