Who: Health Perspectives Group
Position: Public Relations Community Manager
Where: Seattle
What: The community and social media manager will be responsible for community engagement. The ideal candidate is highly social, incredibly organized and capable of building and maintaining relationships within the Advocate Community. The candidate will empower community members to become brand evangelists for BRAND, and will connect members with relevant information. The candidate should be a professional communicator with a strong foundation of project management skills. They should also be a gifted teacher who is able to present information and educational materials to various groups of community members in a variety of settings.
Responsibilities:
- Build a strong network of relationships with Advocates to foster brand equity and loyalty
- Keep Advocates engaged and rewarded
- Assimilate and report relevant feedback to the rest of the Community
- Work across multiple teams, including content/analytics, PR, COE, product management as an advocate and voice for Advocates
- Utilize social media to develop community engagement campaigns and manage member issues
- Assess and present analytics from online community to report to client
- Create content including posts, campaigns, visual graphics to continue relevant dialogue and engagement within community
- Continue to drive digital innovation within the healthcare industry
Requirements:
- Strong leadership skills coupled with meticulous execution
- Highly social and emotionally intelligent, being able to listen and communicate with high levels of empathy, while always maintaining a professional approach
- Strong foundation of project management skills, and ability to thrive under high pressure
- Ability to quickly solve problems and meet quick deadlines
- History of developing strong social media campaigns with demonstrable results
- 2–3 years of experience as a Community and Social Media Manager
- Strong writing and editing background
- Strong communication skills both verbal and in writing, especially when reporting to client and advocates
- Willingness to work flexible hours, including weekends since the online community is 24/7
How: Apply Here
