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Web Producer, Rick Steves’ Europe

Who:  Rick Steves’ Europe
Position: Web Producer
Where: Edmonds, Wa
What: Rick Steves’ Europe, a leader in the travel industry, is looking for a talented and experienced, full-time web producer to fill a new position on our Marketing Team. The Web Producer will oversee and coordinate activities related to our website content, design and usability, which will include planning, production, testing, maintenance, and analysis. The Web Producer will report to the Marketing Manager and will also supervise our web staff. 
The Web Producer will work closely with the Marketing and IT Teams (and with key department managers) on day-to-day website production and the following major initiatives: (1) refactor our website information architecture and redesign our online presentation; (2) assist with development of a new e-commerce platform; and (3) implement a new content management system site-wide, including the delivery of e-book content, streaming video/ audio, and mobile applications.

The Web Producer must have comprehensive knowledge of content management systems, web design, search engine optimization and social media platforms, and must be well versed in the latest web technologies (e.g., Flash, HTML 5, CSS, Adobe Suite, JavaScript).

This person will continue to improve our website’s user experience through usability testing, analyzing web metrics and soliciting user feedback.
Rick Steves’ Europe provides a casual, interpersonally rewarding work environment in scenic Edmonds, WA about 20 minutes north of Seattle. We are dedicated to the cause of smart travel. We produce a public television series, weekly radio show and podcasts, write popular travel guidebooks, maintain an extensive travel website, run European tours, sell Eurail passes, teach travel classes, and market an exclusive line of travel gear. To learn more about us, visit www.ricksteves.com.

Responsibilities:
• Managing web staff
• Collaborating with the IT team on the development of a new e-commerce platform
• Evaluating current website design, and overseeing the implementation of the redesign project
• Ensuring that our website meets industry standards and is compatible with all browsers and mobile devices
• Developing, implementing and maintaining a new content management system for our website
• Performing or directing website content updates
• Overseeing the day-to-day maintenance and troubleshooting for our website
• Supporting the production and development of applications and graphic design elements
• Coordinating the reporting of website and digital asset delivery metrics
• Keeping current with the latest e-commerce trends and technology to keep our website competitive

Requirements:
• BA degree in Business, Marketing, Communications or Information Technology/Management
• Minimum of five years of relevant experience overseeing content and production for high traffic websites
• Demonstrated experience in full-scale website design and rollout
• Strong experience developing and using content management systems
• Knowledge of current and emerging web, mobile web, and social media technologies
• Experience managing staff
• Excellent, writing, editing, verbal communication and organizational skills

Please Note: the work has to be done on site in Edmonds, WA.

Contact:  Interested and qualified applicants should email a cover letter and resume to [email protected] by May 25, 2012. No phone calls, please.