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Digital Communications Coordinator, Seattle Goodwill

Who: Seattle Goodwill
Position: Digital Communications Coordinator
Where: Seattle
The Digital Communications Coordinator is responsible for providing regular maintenance, updates and HTML-design of the Goodwill website to keep content current. Is responsible for the implementation and management of social media efforts.

Manage Seattle Goodwill’s Social Media Presence:
Create and/or maintain social media presences. Coordinate web outreach and events; perform both online and on-site facilitation.
Implement and maintain a comprehensive listening program.
Facilitate stakeholder usage of online tools and monitor contributors to all Goodwill websites and digital presences.

Manage the Seattle Goodwill Website:
Develop content and post regular website updates, which may include some design work.
Manage the collection of all content and coordinate editing of text content to all sections of our site.
Maintain systems for site content organization and archiving.
Report on analytics and evaluate statistics related to usage. Conduct research for continual improvement and implementation of digital communications best practices.
Keep website site functioning optimally. Troubleshoot and address web site issues as needed. Manage external developers when necessary.
Develop and implement a Search Engine Optimization (SEO) plan.
Coordinate project level work on implementation of Seattle Goodwill¡¦s website redevelopment.

Manage Seattle Goodwill’s Email Marketing Program:
Create and send e-mails to all constituent segments, manage communications schedule.
Coordinate and execute testing of e-communication plan.

Monitor industry trends and provide analysis and improvements for online presences.
Contribute to and implement content strategy for all digital presences
Provide graphic design support for web communications.
Work interdepartmentally to retrieve information and source content, as needed, providing contributor tools and/guidelines as necessary.
Learn any new tools and technology assigned to the department.
Liaison for online service vendors.
Develop and/or follow systems for assuring accuracy of published materials, including correct spelling and grammar.
Perform other duties as assigned.

Education & Experience: B.A. in Marketing, Communications or equivalent work experience in digital communications and minimum 1 year experience.

Specific Skills/Knowledge/Licenses:
Proficient in Adobe Creative Suite, Microsoft Office, Dreamweaver, PC Platforms, and HTML.Graphic design experience preferred. Excellent written, oral and interpersonal communication skills are required. Accuracy and strong attention to detail. Must be able to work independently and collaboratively, prioritize tasks and have a pro-active approach to task completion. Ability to work in a busy, fast-paced office environment. Experience effectively using social media and online communication tools.

Essential Physical Abilities:
Lifting and carrying 10-15 pounds; Developed fine motor control (grasp, handle, manipulate objects with fingers)
Able to travel across a variety of surfaces (stairs, ramps, uneven terrain).

Essential Mental/Sensory Abilities:
Organizational skills, time management, interpreting data, problem solving, communicating with the public, creating written communication.

Working Conditions:
Office environment, moderate noise level. This position requires occasional travel to offsite meetings and events.

This is a full time exempt position. Criminal background check may be conducted on prospective employees.

Contact: Send complete online application required to: Resumes@SeattleGoodwill.org or mail to: Seattle Goodwill Attention: Digital Communications Coordinator, 1765 Sixth Avenue South, Seattle, WA 98134