Home Jobs Board Sr. Interaction Designer, Whitepages.com

Sr. Interaction Designer, Whitepages.com

Who: Whitepages.com
Position: Sr. Interaction Designer
Where: Seattle
What: As the largest and most trusted online directory, WhitePages offers a suite of free mobile and Internet services that makes it easy to find and connect with people and businesses in the U.S. Our web and mobile properties are consistently top-ranked, offering one-click access to more than 200 million adults and powering more than 2 billion searches on over 1,500 partner sites including MSN, Ask.com, and the United States Postal Service. Driven by a spirit of innovation and a commitment to delivering consumer value, WhitePages has been profitable since incorporation in 2000.

Are you passionate about creating unique user experiences that leave people wanting nothing more from the product they are interacting with? Do you get excited about taking a raw idea and polishing it to perfection by translating it to a clean, innovative UI? Do you love to take an abstract user problem, define it, and then design an impressive solution that brings people back to your product time and again? The user experience team at WhitePages is, too, and we’re looking to add more talent to our group!

We are a close knit, collaborative team that will total five designers and we support six independent business lines. WhitePages is a top 50 website, and we’ve been profitable since our company’s incorporation ten years ago, yet we feel like a start up in how fast we move and with the number of new products that we’re developing. To be successful in our group you should have experience working with brand new product initiatives, as well as maintaining and improving existing product designs (preferably consumer facing web products); enjoy balancing multiple projects and having ownership of specific deliverables across one or more products simultaneously; and have proven experience helping to make meaningful change to user experiences early in the design process. Our team gets involved cross functionally with development and product management early in the game, and our decisions get a lot of visibility and make significant impact into the direction the product will take. Our Director reports directly to the CEO, so also enjoy support from the top down in our ability to design successful experiences. If our team sounds like one that you would like to be part of, we’d like to talk to you!


· Clarify and consider business drivers, constraints and requirements for all projects

· Develop wireframes, site maps, prototypes, user stories, user interaction specifications, and final graphics

· Understand and apply user centered design best practices and techniques.

· Collaborate with senior members of the UX team as well as key stakeholders within project teams and across the organization in developing effective designs and solutions.

· Act as a brand steward by championing our brand in all of our customers’ experiences.

· Work with others in the user experience team to ensure consistency and best practice design across the product lines and business units.

· Assist with concept and creation of house advertisements

· Incorporate input from multiple stakeholders while pushing back when appropriate based on user research, data, brand, and design principles.

· Advocate iterative releases and live site testing, and embraces the philosophy that it’s OK to fail (fast).

· Use data from testing to minimize risk and improve product performance.

· Balance creativity with consistency, and factor in development efficiency and site performance when developing designs.

· Seek opportunities to maximize advertising revenue and conversion rates while also maximizing user satisfaction. Discourage either/or thinking between business and consumer needs.

· Communicate evolution of design ideas clearly, consistently, and effectively to a variety of audiences and skill sets. Articulate design concepts and prototypes, communicating the “vision” in a variety of ways, including visually and verbally.

· Manage milestones, deadlines and scheduling for assigned projects, keeping the team up to date with progress and decisions.


· Bachelor’s degree or equivalent in Web Design, Human Computer Interaction, Graphic Design or related field.

· 3+ years of direct experience as a user interface designer, interaction designer, or user centered graphic designer.

· Demonstrated skill in designing usable web sites and an obvious strong visual design sense; portfolio samples required.

· Experience to include relevant project work on mass-market (10MM+ monthly) consumer web sites.

· Must be skilled with Photoshop, Dreamweaver, Fireworks, Visio and standard MS Office tools. Familiarity with HTML/CSS and web design tools is a strong plus.

· Experience working on multiple projects simultaneously with proven ability to prioritize effectively to meet deadlines.

· Personal interest in / early adopter of web 2.0 consumer services, social networks, search and other relevant areas.

· Experience with live web site and offer testing highly desired.

· Experience with agile development preferred.

Contact: For more information, please visit, HTTP:// www.whitepages.com, http://www.whitepages.ca or check out the WhitePages blog at blog.whitepages.com.