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Brewed
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What's Brewing 3.26.07 Demand Should Prevent Web 2.0 'Bubble'
The rush to build Web 2.0 technologies reminds some observers of the wild run-up to the Internet bubble during the late 1990s.
However, users and analysts say there is a significant difference this time: Customers are demanding that businesses use wikis, blogs, podcasts, widgets and social networks to communicate with them, and many businesses are already responding to that demand. Vendors no longer need to create a corporate use for new technologies out of thin air, they noted. Joseph Jang, director of marketing at mortgage banking company Liberty Financial Group Inc. in Bellevue, Wash., said his company plans to use Zoodango Inc.'s social network to boost brand recognition with a block of customers the company hasn't reached using more traditional outlets. The company and its 80-plus loan officers will post profiles on the Seattle-based vendor's site to generate leads and better interact with users, Jang said. "[Social networking] promotes aspects of interaction you haven't had before between consumers and the business," he said. "This is a living, breathing thing. It will evolve as it goes along." [24x7] An American Postal Revolution
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