Hotel 1000, downtown Seattle’s premier luxury hotel destination and a leader in hospitality IT, will feature one of the first customized versions of the latest Microsoft Surface applications for a truly state-of-the-art guest experience. Beginning the evening of Friday, October 3, 2008 guests will be able to engage in this completely unique interface by visiting Studio 1000 adjacent to the hotel lobby.
Microsoft Surface simultaneously recognizes dozens of movements such as touch, gestures and actual unique objects that have identification tags similar to bar codes. Guests of Hotel 1000 will be able to intuitively engage with various entertaining experiences by the touch of their fingers.
A new virtual concierge will offer hotel guests 100 points of interest for the downtown Seattle area, including restaurants, museums, parks, landmarks and other must-see attractions near Hotel 1000. The Microsoft Surface is connected to a networked printer for easy production of directions, maps and other visitor information.
Guests will also be able to view and interact with photos and videos by browsing previously loaded albums. Hotel 1000’s Microsoft Surface is also loaded with Card Reader, which allows guests to insert memory cards from their own digital cameras, while vacationing or on business in Seattle. This feature is also a beneficial tool for the Hotel 1000 staff to provide an interactive sales experience.
In addition, guests will be able to listen to an array of music on Hotel 1000’s Microsoft Surface application, which can load up to 100 albums.
The partnership between IdentityMine and Hotel 1000 on the Microsoft Surface platform was ideal for both parties, who are each dedicated to improving user experiences within the hospitality sector. The Hotel 1000 team’s vision and commitment to continually provide groundbreaking and enabling experiences for their guests fit perfectly with IdentityMine’s dedication to utilizing the latest technologies to improve user experiences.
“Our goal with this customized version of Microsoft Surface application is to make the guest experience more interactive,” said Denny Fitzpatrick, general manager, Hotel 1000. “Exploring our city becomes more collaborative for our Concierge staff and guests can interact with each other and this new technology in a way that is fun. Our goal at Hotel 1000 is always to provide what is next in hospitality technology. The custom application on our Microsoft Surface is another example of that commitment.”
Boasting a multi-million dollar technology infrastructure, Hotel 1000 is the industry leader for state-of-the-art services and personalized guest room amenities, including an intelligent private bar, touch screen VoIP phones, user-friendly ambiance controls and 40-inch LCD televisions with virtual surround sound and dual performance capabilities as computer screen, digital art gallery and Satellite radio. The installation of this customized Microsoft Surface experience is just another example of how the hotel is revolutionizing the hospitality industry with service-enabling technologies.
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